Where do we collect your personal information from?
Depending on your settings or the privacy policies for social media and messaging services (including Facebook, WhatsApp and Twitter), you might give us permission to access information from those accounts or services.
Information available publicly
This may include information found in places such as Companies House and information that has been published in articles/ newspapers.
What personal data does Oakwood Wellbeing collect, and how do we use it?
The type and quantity of information we collect and how we use it depends on why you are providing it.
If you are some either interested in our services or are a current service user, we may collect:
- Your name
- Your contact details
- Your date of birth
- Your contact preferences
Where it is appropriate we may also ask for information relating to your health but only if it relates to the treatment we are providing to you.
We will mainly use your data to:
- Provide you with the services, products or information you have asked for
- Keep a record of your relationship with us
- Ensure we know how you prefer to be contacted
Understand how we can improve our services, products or information If you enter your details onto one of our online forms, and you don’t ‘send’ or ‘submit’ the form, we may contact you to see if we can help with any problems you may be experiencing with the form or our website.
With your consent, we will contact you to let you know about our services or details of how you can support our sister company; the Chilterns MS Centre. If you don’t want to hear from us, that’s fine. You can change your contact preferences at any time by clicking here, by phone 01296 823 040, by emailing firstname.lastname@example.org, by letter (Oakwood Wellbeing, Chilterns MS Centre, Oakwood Close, Wendover, Bucks HP22 5LX) and in person. We do not sell or share personal details to third parties for the purposes of marketing.
Currently we only deliver services for those aged 18 and over, so do not collect any data relating to children.